Privacy policy

Thank you for your interest in our website. We value the protection of your privacy. The following contains comprehensive information on the use of your personal data. 

1. Capturing of access data in server-logfiles

You may access our websites without disclosing personal details. We only capture access data in so-called server-logfiles, e.g. the name of the accessed file, date and time of access, data volumes transferred and the IP address of the requesting provider. This data is exclusively used to warrant the faultless operation of the website and to improve our content. This serves the protection of our legitimate interests in the optimised presentation of our offer that are overriding in the process of You may access our websites without disclosing personal details. We only capture access data in so-called server-logfiles, e.g. the name of the accessed file, date and time of access, data volumes transferred and the IP address of the requesting provider. This data is exclusively used to warrant the faultless operation of the website and to improve our content. According to section 6 paragraph 1 page 1 letter f of the GDPR, this serves the protection of our legitimate interests in the optimised presentation of our offer that are overriding in the process of balancing of interests. All access data will be deleted automatically at seven days at the latest after your visit to our website.

Third-party hosting services:Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This serves the protection of our legitimate interests in the optimised presentation of our offer that are overriding in the process of balancing of interests. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein. This service provider is based in an EU or EEA member state.

2. Collection and use of data for contractual purposes

We collect personal information made available by you voluntarily during the order process or by contacting us (e.g. via the contact form or e-mail). Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. The type of data collected is apparent from the respective online forms. Details provided by you will be used according to section 6 paragraph 1 page 1 letter b of the GDPR to process your contract and to process your inquiry. Your details will be restricted from further use once the agreement has been processed and will be deleted after expiry of the statutory periods for record retention under tax law and commercial law, unless you have expressly consented to the further use of your details, or we have explicitly reserved such further use as lawfully permitted and disclosed to you in the following.

3. E-mail newsletter and postal mailings

a) E-mail advertising if you subscribe to the newsletter

You can subscribe to our newsletter via fax. If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to section 6 paragraph 1 page 1 letter a of the GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

b) Use of data for e-mail advertising without newsletter subscription and your right of objection

If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, then we reserve the right on the legal basis of section 7 paragraph 3 of the German act against unfair competition to send you regular offers by e-mail on products similar to those you have already purchased from our range. According to section 6 paragraph 1 page 1 letter f of the GDPR, this serves the protection of our legitimate interests in commercial addressing towards our customers that are overriding in the process of balancing of interests.

You can object to this use of your e-mail address at any time by contacting us at the address indicated below or using the dedicated link in the advertising e-mail without incurring any costs other than the transmission costs at the basic rates.

c) Postal mailing and your right of objection

Furthermore, we reserve the right to use your name and first name and your postal address for advertising purpose, e.g. to send you interesting offers or information about our products via postal mailings. According to section 6 paragraph 1 page 1 letter f of the GDPR, this serves the protection of our legitimate interests in commercial addressing towards our customers that are overriding in the process of balancing of interests.

4. Cookies und Webanalyse

We aim to make our website attractive and to provide certain functions and therefore use cookies on a number of web pages. This serves the protection of our legitimate interests according to section 6 paragraph 1 page 1 letter f of the GDPR in the optimised presentation of our offer that are overriding in the process of balancing of interests. These are small text files saved on your computer or device. Some of the cookies used by us will be deleted at the end of a browsing session, i.e. when you close your browser (so-called session cookies). Other cookies will remain on your computer or device and allow us to recognise you on your next visit to our website (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/kb/PH21411?locale=en_US

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

Please note that disabling cookies may limit your access to some features of our website.

Using of Google (Universal) Analytics for web analytics

For the purpose of website analytics, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves the protection of our legitimate interests according to section 6 paragraph 1 page 1 letter f of the GDPR in the optimised presentation of our offer that are overriding in the process of balancing of interests. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

Google LLC is headquartered in the USA and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here . Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.

You may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Alternatively to the browser plugin, you may click this link, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.

5. Contact possibilities and your rights

As affected person you are entitled to the following rights:

• According to section 15 of the GDPR, you are entitled to ask to the extent mentioned there for information about your personal data we are treating;

• According to section 16 of the GDPR, you are entitled to ask to have incomplete data amended instantaneously or to have completed your personal data that we store;

• According to section 17 of the GDPR, you are entitled to ask to have deleted your personal data that we store, unless these are required

– For the exercise of the right to free speech and information;

– For the fulfilment of a legal obligation;

– For reasons of public interest or

– For assertion, exercise or defence of legal claims;

• According to section 18 of the GDPR, you are entitled to demand to have processing of your personal data limited, unless

– You are denying the correctness of your data;

– Processing is illegal, but you are refusing that they are deleted;

– We do no longer need the data, but you need them to assert, exercise or defend of legal claims or

– You have lodged an objection against processing according to section 21 of the GDPR;

• According to section 20 of the GDPR, you are entitled to receive your personal data that you provided us, in a structured, common and machine-readable format or to ask to have them forwarded to another responsible person;

• According to section 77 of the GDPR, you are entitled to complain to a supervisory authority. As a rule, you can address for this purpose to the supervisory authority of your usual place of residence or of your place of work or of our company headquarters.

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice.

You may also submit a complaint to the responsible data protection supervisory authority.

Right to object

If we process personal data described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.